Question 1

How do trial classes work?

Accepted Answer

Book a free 20-minute trial. We talk about your goals, current level and the best program for you. No commitment.

Question 2

Which platform do you use?

Accepted Answer

Lessons happen on Zoom or Google Meet. Materials are shared via Figma boards and Quizlet vocabulary sets.

Question 3

Can I reschedule a class?

Accepted Answer

Yes — reschedule up to 24 hours before the lesson at no cost.

Question 4

Are certified translations accepted in Portugal?

Accepted Answer

Yes. We provide certified translations valid for Portuguese administrative, legal, university and immigration procedures.

Question 5

What is a digital certified translation?

Accepted Answer

A PDF translation with a qualified digital signature, accepted by Portuguese authorities and delivered by email.

Question 6

Do you offer urgent translations?

Accepted Answer

Yes — urgent turnaround is available, and in some cases pickup is possible in Lisbon. Mention it in your quote request.

Frequently asked questions